At d63com, we believe that gaming should always be fun — never a source of stress, financial strain, or harm. We are committed to providing every Filipino player with the tools, information, and support they need to stay in control.
We don't just say it — we build it into the platform. From age verification to self-exclusion, every feature on d63com is designed with player wellbeing in mind.
Request a temporary or permanent self-exclusion from d63com at any time. Once activated, your account will be suspended and you will not be able to register a new account during the exclusion period. This is the most powerful tool we offer for players who need a break.
Set daily, weekly, or monthly deposit limits on your d63com account to keep your spending within a budget you are comfortable with. Limits take effect immediately when reduced, and any request to increase a limit is subject to a mandatory 7-day cooling-off period.
Set a maximum session duration so d63com will automatically remind you — or log you out — when you have been playing for a set amount of time. It's easy to lose track of time when you're having fun, and this tool helps you stay aware of how long you've been playing.
Need a short break without committing to full self-exclusion? A cooling-off period temporarily suspends your d63com account for a period of your choosing — from 24 hours up to 6 weeks. During this time, you cannot log in, deposit, or place bets.
Set a cap on how much you are willing to lose within a given time period. Once your loss limit is reached, d63com will prevent further wagering until the limit period resets. This tool is especially useful for players who want to protect their bankroll over the long term.
Enable periodic on-screen reminders that show you how long you have been playing and how much you have wagered in the current session. Reality checks are a gentle nudge to pause, reflect, and decide whether you want to continue — or call it a day.
Responsible gaming starts with honest self-reflection. Ask yourself the following questions. If you answer "yes" to two or more, it may be time to use d63com's responsible gaming tools or seek professional support.
Do you find yourself spending more money on gambling than you originally planned?
Have you ever borrowed money or sold belongings to fund your gambling?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you lied to family members or friends about how much time or money you spend gambling?
Do you gamble to escape problems, relieve stress, or cope with feelings of sadness or anxiety?
After losing, do you feel a strong urge to return and win back your losses as quickly as possible?
Has gambling ever caused you to miss work, school, or important family commitments?
Do you find it difficult to stop gambling once you have started, even when you intended to play for only a short time?
Please consider activating d63com's self-exclusion or cooling-off tools immediately. You can also reach our 24/7 support team via live chat. Remember: Gambling is addictive. Know when to stop.
Setting up responsible gaming limits on d63com takes less than two minutes. Here's how to do it from your account dashboard.
Visit d63com and sign in using your registered email and password. Make sure you are on the official d63com platform.
Click on your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu.
In the Account Settings menu, find and click the "Responsible Gaming" tab. All available tools — deposit limits, session limits, loss limits, cooling-off, and self-exclusion — are listed here.
Select the tool you want to activate, enter your preferred limit or duration, and confirm your choice. Reductions take effect immediately. Increases require a 7-day waiting period for your protection.
If you cannot access your account or need urgent assistance activating self-exclusion, contact d63com's 24/7 live chat support team. We will process your request right away — no waiting, no questions asked.
Every responsible gaming tool on d63com is available at no cost to all registered players. There are no fees, no penalties, and no impact on your account standing for using them.
Philippine law requires that all casino-style gambling participants be at least 21 years of age. d63com enforces this requirement without exception. Every new player must complete a mandatory age and identity verification process before they can deposit funds or place any bets on the platform.
During registration, d63com collects your date of birth and requires submission of a valid government-issued ID — such as a Philippine passport, SSS card, UMID, driver's license, or PhilSys national ID. Accounts where age cannot be verified will be suspended immediately, and any funds held in unverified accounts will be handled in accordance with our Terms & Conditions.
If d63com has reasonable grounds to suspect that a player is under 21 years of age, we reserve the right to request additional verification documents at any time and to suspend the account pending review.
d63com recognises that certain individuals may be more vulnerable to the harms associated with problem gambling — including those experiencing financial hardship, mental health challenges, or substance dependency. We take extra care to identify and support these players.
Our customer support team is trained to recognise signs of problem gambling and to respond with empathy and appropriate guidance. If our team identifies behaviour that suggests a player may be at risk, we may proactively reach out to offer support or apply protective account restrictions.
We also ask that players who are aware of a vulnerable individual using d63com — whether a family member, partner, or friend — contact our support team so we can take appropriate action to protect that person.
The best way to enjoy d63com is to treat it as entertainment — the same way you would a night out in Makati, a movie in Quezon City, or a weekend trip to Cebu. Set a budget before you start, stick to it, and never gamble with money you cannot afford to lose.
Here are some practical tips for keeping your d63com experience enjoyable and sustainable:
d63com takes the prevention of underage gambling extremely seriously. In addition to our mandatory age verification process, we encourage parents and guardians to use parental control software to restrict access to online gambling platforms on shared or family devices.
If you share a device with minors, always log out of your d63com account after each session and never save your login credentials on a shared device. Keep your account password private and do not share it with anyone, including family members under the age of 21.
d63com operates in compliance with the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). Our responsible gaming policies are aligned with PAGCOR's guidelines for player protection, and we cooperate fully with PAGCOR's oversight and enforcement activities.
PAGCOR's recommended responsible gaming tagline — "Gambling is addictive. Know when to stop." — is displayed prominently throughout the d63com platform as a constant reminder to all players.
d63com's responsible gaming support team is available 24 hours a day, 7 days a week. Reach us through any of the following channels:
If you are in crisis, please contact the National Center for Mental Health (NCMH) Crisis Hotline: 1553 (available 24/7, free of charge from any Philippine network).
d63com is built for players who love the thrill of the game and know how to keep it fun. Set your limits, use our tools, and enjoy everything d63com has to offer — responsibly.
Must be 21 years or older to play. | Gambling is addictive. Know when to stop. | Play within your means.